Effective Date: August 6, 2026
At Games For Less, customer satisfaction is important to us. As we primarily sell digital products, including game keys, gift cards, subscriptions, and digital top-ups, all purchases are generally considered final once delivered.
Please read this Refund Policy carefully before making a purchase.
1. Digital Products
Due to the nature of digital goods, we are generally unable to offer refunds once a product has been delivered or redeemed.
By completing your purchase, you acknowledge and agree to this policy.
2. Eligible Refunds
A refund or replacement may be issued under the following circumstances:
- The purchased product was not delivered.
- The digital key or code is proven to be invalid or unusable.
- You were charged more than once for the same order.
- A technical issue on our side prevented successful delivery.
All refund requests are subject to verification by our support team.
3. Non-Refundable Situations
Refunds will not be provided if:
- The product has already been redeemed or activated.
- You purchased the wrong product, platform, region, or edition.
- You changed your mind after completing the purchase.
- You no longer need the product.
- Your device does not meet the game’s or software’s system requirements.
- Incorrect account information or delivery details were provided.
- The issue is caused by restrictions from the game publisher or platform provider.
4. Replacement Policy
If a digital key or code is confirmed to be defective or invalid before redemption, we may provide:
- A replacement key or code, or
- A full refund if a replacement is unavailable.
5. Refund Request Process
To request a refund, please contact our support team and include:
- Order number
- Email address used for the purchase
- Product name
- A detailed explanation of the issue
- Screenshots or supporting evidence, if applicable
Providing complete information helps us resolve your request more quickly.
6. Refund Processing Time
If your refund request is approved:
- Refunds are typically processed within 5–10 business days.
- Processing times may vary depending on your payment provider or financial institution.
7. Fraud Prevention
Games For Less reserves the right to deny refund requests if fraud, abuse, unauthorized payment activity, or misuse of our services is suspected.
Accounts involved in fraudulent activities may be suspended or permanently restricted.
8. Contact Us
If you have any questions about this Refund Policy or wish to request a refund, please contact us.
Games For Less
Email: support@gamesforless.co
Website: https://gamesforless.co/